Pomchies

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Shipping - Returns - Shortages

 

SHIPPING INFORMATION

- We ship using both UPS and US Priority mail

- Handling Charge of $3.00 for all Freight Collect Orders or special shipping

 

RETURNS & SHORTAGES POLICY

- Claims for shortages or defective goods must be made within 15 days of receiving the shipment

- If  product is defective, not due to wear and tear from the customer, the item can be exchanged for a like item

- Please CUT off the tag. DO NOT PULL the tag off. Pulling tag cause stitching to tear

- All returned items must be accompanied by a Return and Exchange Form. Items that have been washed are not returnable. Returns sent COD will not be accepted

- Custom color combinations are NON-RETURNABLE and NON-EXCHANGEABLE. Please make sure you are ordering the correct color when placing your order

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